Our Process for Cleaning Rugs

We are IICRC certified and an in-plant cleaning facility experienced in the cleaning and maintenance of your oriental rugs. With our expertise we remove the dirt you can’t see extending the life and appearance of your rugs, and by understanding how we clean the rugs you can see why our rug cleaning process is more effective than simply steam cleaning them.

1. Dusting

Your rug is beaten and vacuumed until all loose dirt is removed.

3. Rinsing

Your rug is rinsed with warm water (less than 120 degrees) which is immediately extracted removing all soil and cleaning agents. At this point we set the pile in the correct direction giving you a bright sheen look from one end and a deep rich look from the other.

5. Grooming

Lastly it is groomed with a pile brush to give it a plush look and feel. The fringe is groomed and straightened to ensure no tangles or stray loose fibers.

2. Washing

We use a safe neutral PH Oriental shampoo over the body of the rug along with a unique method called “peptization” (explained in the wall to wall carpet cleaning information section) which helps remove soil and leaves less residue. Then a special cleaning agent that enhances brightness is used to clean the fringe.

4. Drying

Your rug is then hung to dry in constant moving air with dehumidifiers for 3-4 days to ensure thorough drying.


We clean all types of rugs

  • Oriental
  • Persian
  • Kilim
  • Dhurrie
  • Karastan
  • Hook
  • Silk
  • Border Rugs
  • Jute and Sisal
  • Shag
  • Braided
  • Flat-weave
  • Chain-stitch
  • Needlepoint

Why use our services?

Rugs are made of many different delicate fibers and dyes. We are trained to recognize these fibers and dyes and have the experience and equipment to care for them properly reviving your rugs natural colors and beauty.

We believe in quality over quantity and you get what you pay for. We take our time and guarantee our work and your satisfaction. If our prices seem high or our completion time long, it is because of our dedication to quality.

What are others saying?

I have been using this company since I moved into the area. It was amazing what they could get out of a carpet. Anyone with pets knows what I mean. My carpet looks like new. No more spots. Aside from their knowledge of carpet cleaning, everyone who has come to my house has been extremely courteous and has gone the extra mile to make sure I was satisfied. Thanks Seth. Appreciate all your hard work.
Lahna Lynn Morakis

April 20, 2018 , Facebook

I am so glad this cleaning service exists! My rugs came back looking like new... I thought they had replaced the fringe, but they hadn't. The owner has a passion for his business, & explains the reasons for the process he uses. I am new to Oriental rugs; the ones I brought were inherited. He even told me the history behind one of my designs! Your "treasure" will be treated as such.

Lisa B. Wilmington, NC

June 28, 2019, Yelp


Give us a call:


Oriental Rug & Carpet Cleaning Specialists

6004 Oleander Drive (Seagate Plaza)

Wilmington, NC 28403

Monday – Friday 9:00 am – 5:00 pm

Call for a free estimate:


[email protected]